Privacy Policy

1. Introduction

Welcome to TLWL ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and profile picture when you create an account.
• Location Data: With your permission, we collect your location to provide location-based services and show nearby stores.
• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Usage Data: Information about how you use our app, including features accessed, time spent, and interaction patterns.
• User-Generated Content: Reviews, ratings, photos, and comments you submit through the app.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services
• To personalize your experience and provide relevant content
• To process and display your reviews and ratings
• To communicate with you about updates, promotions, and support
• To ensure the security and integrity of our platform
• To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With Service Providers: Third-party vendors who help us operate our services
• For Legal Reasons: When required by law or to protect our rights
• With Your Consent: When you explicitly agree to share information
• Public Content: Reviews and ratings you post are visible to other users

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your account and associated data
• Opt-out of marketing communications
• Withdraw consent for data processing where applicable

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@tlwl.com